Dji Mavic Pro 2 Controller Not Charging

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Dji mavic pro 2 controller not charging. Http bit ly 2x04acq here are some helpf. Charging cable for dji mavic pro mavic air mavic 2 and dji spark drone remote controller. Plug the micro usb end of your cable into the controller. Controller wouldve only been used hand full of times.
Plug the usb a end of your cable into the charger block. What is my next step to get this fixed. Mavic pro controller not charging been on charge for 2 hours says 1 will not turn on. If you don t have the admittedly cumbersome charging block with you you can go ahead and use any regular charger with a usb a port or a portable power bank.
The battery of the controller does not require a high current flow so you should be able to charge the controller from 0 to 100 in about two hours. In order to connect dji mavic pro mavic air mavic 2 and spark remote controller you need an extra converting cable as there is no usb port on drone remote controller. Shop for mavic 2 pro aircraft excludes remote controller and battery charger on the official dji online store.